- Itunes Could Not Contact The Ipod Software Update Server Mac Os X
- Itunes Could Not Contact The Iphone Software Update Server
- Itunes Could Not Contact The Ipad Software Update Server
When you use iTunes to update or restore your iPhone, iPad, or iPod, you might see an alert message that says iTunes could not contact the software update server because you're not connected to the Internet. It will advise you to make sure your Internet connection is active and try again. Follow the steps below to fix the issue.
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- May 04, 2010 iTunes could not contact the iPod software update server because you are not connected to the Internet. Make sure your Internet connection is active and try again. If you are able to access the web, but you are unable to access the iTunes Store, see the troubleshooting steps below.
- Mar 15, 2014 The iPhone software update server could not be contacted. How to Update iTunes - Duration: 1:03. Mac OS X Tutorials and App reviews from HowTech 260,862 views. IPhone & iPod not.
- May 11, 2020 You can quit and restart iTunes to update your iPhone to iOS 11. Solution 3: Update Your iDevice Over the Air. If the iPhone/iPad software update server could not be contacted all the time, you can also update your device over the air. Make sure your device have sufficient battery left Connect it to Wi-Fi network.
- Up to40%cash back 3 Ways to Fix iPhone Software Update Server Could Not Be Contacted 1. Update or Restore your iOS Device Without iTunes. One of the most obvious solutions to this problem is to try and update the device without using iTunes. This solution will however only apply to you if the device is not in recovery mode and you know your passcode.
Update or restore your iOS device without using iTunes
You need to use iTunes to update or restore your iOS device if you forgot your password and are locked out, or if your device is in recovery mode.
If that's not the case, you can update or restore without iTunes using these steps:
- Disconnect the iPhone, iPad, or iPod touch from your computer.
- On the device, turn on Wi-Fi. We recommend that you connect to a network, not a personal hotspot, when you download software updates.
- Update the device by going to Settings > General > Software Update.
If this doesn't fix the issue, go to the next solution.
Connect to the Internet and the iTunes Store
Open a browser on your computer and see if it can load a webpage. Then, try to connect to the iTunes Store.
- If you can't connect to the Internet, contact your computer administrator or Internet service provider (ISP) for help. Or, try a different computer or network.
- If you can connect to the Internet but see an error message when you try to connect to the iTunes Store, find solutions to possible iTunes Store errors.
- If you can connect to the Internet but the iTunes store shows a blank white page, identify and remove Layered Service Provider software.
If these solutions don't fix the issue, edit or reset your hosts file.
Edit or reset your hosts file
Your hosts file might block access to the software update server. Here's how to edit or reset your hosts file.
If you use a Mac
Editing software on a mac os x 10.6.8. If you use a work computer, check with your computer administrator before you edit the hosts file.
- In Finder, select Applications > Utilities > Terminal from the menu bar.
- In the Terminal application, type the following command and press Enter to open the hosts file:
sudo nano /private/etc/hosts
- When prompted, type your user password. Note that nothing appears in the Terminal window when you type the password.
- Use the arrow keys on your keyboard to move through the hosts file.
- If any line includes apple.com, add a number sign (#) and a space character to the beginning of the line.
- To save the hosts file, press Control-O.
- At the filename prompt, press Enter.
- To exit, press Control-X.
If this doesn't fix the issue, your security software might be out-of-date or misconfigured. You can resolve issues between iTunes and your security software.
If you use a Windows PC
On your Windows PC, reset the hosts file.
If this doesn't fix the issue, your security software might be out-of-date or misconfigured. You can resolve issues between iTunes and your security software.
“I recently tried to update my iPad via iTunes but iTunes keeps displaying an error saying, “The iPad software update server could not be contacted.” I tried everything including resetting the iPad but none of my tactics worked. Can anyone help?”
Update problems are quite common and many of them can be serious enough to lock the device or render it useless. But these software issues can be fixed. Sometimes the solution is quite simple and other times a simple hard reset will fix the device. In this article, we are going to be looking at the various solutions that one can employ to fix this issue.
3 Ways to Fix iPhone Software Update Server Could Not Be Contacted
1. Update or Restore your iOS Device Without iTunes
One of the most obvious solutions to this problem is to try and update the device without using iTunes. This solution will however only apply to you if the device is not in recovery mode and you know your passcode. Follow these simple steps to do it.
Step 1: Disconnect the device from the computer.
Step 2: Connect the device to a Wi-Fi network.
Step 3: Go to Settings > General > Software Update to download and install the update if it’s available.
2. Check If the Computer Can Connect to the Internet and iTunes Store
It is also likely that your computer’s internet connectivity is the problem. Therefore, take a moment to test the connectivity. To do this load a webpage on your browser and then try to connect to the iTunes store.
If you are unable to connect to the internet, contact your internet service provider or the computer’s administrator or try a different computer.
If you are able to connect to the internet but are unable to connect to the iTunes store, there may be an error with the iTunes store itself and not the internet.
If your iTunes store shows a black white page, you may need to remove the layered service provider software.
3. Edit or Reset Your Hosts File
It is also very likely that your hosts file may be blocking access to the software update server. The following is how to edit or reset the hosts file.
For Mac User:
Step 1: In Finder, Select Applications > Utilities > Terminal from the menu bar
Step 2: Type: sudo nano /private/etc/hosts in the terminal application and open the hosts file.
Step 3: Type in your user password when prompted. Don’t worry if nothing happens.
Step 4: Use the arrow keys to move through the hosts file. If you see a line that includes apple.com, add a number sign (#) and a space to the beginning of the line.
Step 5: Press Control -O to save the hosts files and press enter at the filename prompt.
Step 6: Press Control- X to exit.
For Windows Users:
Step 1: Open Notepad and add the following text to a blank Notepad document;
# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
Itunes Could Not Contact The Ipod Software Update Server Mac Os X
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host
# localhost name resolution is handle within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost
Step 2: On the File menu and select “Save As” type “hosts” in the file name and save the file on the desktop. Close the Notepad.
Step 3: Open %WinDir%System32DriversEtc folder and swipe from the right edge of the screen, tap “Search” type “run” and then tap on the “Run” icon. Type %WinDir%System32DriversEtc in the open box and then select “OK.”
Step 3: Select the Hosts file, select “Rename” and then rename the file as “Hosts.old.”
Itunes Could Not Contact The Iphone Software Update Server
Android file transfer samsung smart switch for mac. Step 4: Copy or move the hosts file that you created above to the %WinDir%System32DriversEtc folder. When prompted, enter the administrator’s password and click “Continue.”
Itunes Could Not Contact The Ipad Software Update Server
If the above doesn’t work, your software maybe out of date and needs to be updated.